HighRapic Terms and Conditions

Effective Date: December 6, 2024

Welcome to HighRapic! These Terms and Conditions govern the use of our website, highrapic.net, and the products and services offered through it. By accessing or using the website, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website.

Please read these terms carefully. They set out the legal rights and obligations between you (the “user” or “customer”) and HighRapic (referred to as “we,” “our,” or “us”).

1. General Information

Company Name: HighRapic
Street Address: Po Box 5095 Avalon, Iowa
Phone Number: (310) 510-1730
Email: info@highrapic.net
Website: highrapic.net

2. Use of Our Website

By using this website, you agree to the following conditions:

  • Eligibility: You must be at least 18 years old to use this website or purchase products from us.
  • License to Use: We grant you a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes only.
  • Website Access: We reserve the right to suspend or discontinue the website or any part of it at any time, without notice, for maintenance, upgrades, or other reasons.

3. Product Information

HighRapic makes every effort to provide accurate and up-to-date information about the products available on our website. However, we do not warrant that product descriptions, images, pricing, or other content are error-free.

  • Pricing: Prices displayed on our website are in US dollars and exclude taxes, shipping, and handling charges. Prices are subject to change without notice.
  • Product Availability: While we strive to maintain accurate stock levels, products may become unavailable due to high demand or other reasons. In such cases, we will notify you and, if applicable, offer alternatives.

4. Orders and Payment

When you place an order through our website, you agree to the following:

  • Order Process: After placing an order, you will receive an order confirmation via email. This does not indicate acceptance of your order. We reserve the right to cancel or refuse orders, for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
  • Payment Methods: We accept several payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout.
  • Payment Authorization: By submitting your payment details, you authorize us to charge the provided payment method for the total amount due, including shipping and taxes.

5. Shipping and Delivery

  • Shipping Rates: Shipping fees are calculated based on the size, weight, and destination of your order. You will be provided with the shipping cost before completing your purchase at checkout.
  • Delivery Time: We strive to fulfill all orders within 1-3 business days. Standard shipping typically takes 5-7 business days, depending on your location. Expedited shipping options are available at checkout for faster delivery.
  • International Shipping: We offer international shipping; however, customs duties, taxes, and import charges may apply. Customers are responsible for any additional charges incurred.
  • Shipping Delays: Delivery times are estimates and are not guaranteed. HighRapic is not responsible for delays caused by third-party shipping carriers or force majeure events.

6. Returns and Exchanges

Please review our Return Policy for information regarding returns and exchanges. In general:

  • Return Period: You may return most products within 30 days of receiving your order for a refund or exchange, provided they are in their original condition and packaging.
  • Non-returnable Items: Some items are non-returnable, including personalized or custom-made products and products marked as “final sale.”
  • Return Process: To return an item, please contact our customer service team at info@highrapic.net. We will provide you with a Return Authorization Number (RAN) and instructions for returning the product.

7. Customer Obligations

You agree to:

  • Provide Accurate Information: When you create an account or place an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details.
  • Compliance with Laws: You agree to use our website and services in accordance with all applicable laws and regulations.
  • Prohibited Uses: You agree not to misuse our website, including but not limited to hacking, spamming, or transmitting harmful content.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. By using this website, you consent to our collection and use of your data as described in the Privacy Policy.

9. Limitation of Liability

  • No Warranties: To the fullest extent permitted by law, HighRapic disclaims any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Liability Limit: HighRapic shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.

10. Intellectual Property

All content on the website, including logos, images, text, and product designs, are the property of HighRapic or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any content from this website without written permission.

11. Indemnity

You agree to indemnify and hold HighRapic harmless from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising from your use of this website, your violation of these Terms and Conditions, or your infringement of any rights of a third party.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Iowa, USA, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved exclusively in the courts of Iowa.

13. Dispute Resolution

In the event of any dispute, you agree to first attempt to resolve the dispute informally by contacting HighRapic at info@highrapic.net. If the dispute cannot be resolved informally, it will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Modification of Terms

HighRapic reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any updates will be posted on this page with the revised Effective Date. By continuing to use our website, you agree to be bound by the updated terms.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

HighRapic
Street: Po Box 5095 Avalon, Iowa
Phone: (310) 510-1730
Email: info@highrapic.net
Website: highrapic.net