Delivery Policy

Effective Date: January 16, 2025

Introduction

This Delivery Policy outlines the terms and conditions for shipping products purchased from Highrapic’s website highrapic.net. By placing an order with us, you agree to these delivery terms.

Delivery Methods

We offer various delivery methods to suit your needs. These methods include:

  • Standard Shipping: Our standard shipping option is an affordable method for delivery, typically with an estimated timeframe.

  • Expedited Shipping: If you require faster delivery, we offer expedited shipping options at an additional cost.

  • Specific Carrier: We primarily use specific shipping carriers, such as UPS, FedEx, USPS, etc., to deliver your orders. We will select the best method based on location.

Delivery Costs

  • Calculation: Delivery costs are calculated based on the weight, size, and destination of your order.

  • Transparency: Delivery costs will be displayed at checkout before you finalize your order.

  • Free Delivery: We may offer free delivery promotions on certain orders that meet a minimum purchase amount. Details will be clearly posted during promotional periods.

Processing and Delivery Times

  • Order Processing: Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.

  • Delivery Times: Estimated delivery times depend on the method chosen and your location. Delivery times are estimates only and may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

  • Delivery Confirmation: We will provide a tracking number once your order has shipped. You can use this tracking number to monitor your delivery’s progress.

Delivery Destinations

We currently offer delivery to:

  • Domestic USA

  • International delivery options might be available, please contact us to make sure.

Delivery Restrictions

  • P.O. Boxes: Some delivery methods may not be available for P.O. Boxes; please check your available options at the time of checkout.

  • Remote Areas: Delivery to certain remote locations may incur additional costs and take longer to deliver.

  • Legal Restrictions: Certain products may have legal restrictions on where they can be delivered. It is the customer’s responsibility to know and abide by those restrictions.

Delivery Errors and Issues

If you encounter issues with your delivery, please contact us at [email protected] or (310) 510-1730 immediately so we can assist you. Please include your order number, delivery address, and details of the issue.

Lost or Damaged Shipments

If your order is lost or damaged during delivery, please notify us immediately so we can assist you in the investigation and claim.

Customs, Duties, and Taxes

For international orders, you may be responsible for any customs duties, taxes, or import fees levied by your country. We are not responsible for these charges.

Changes to This Delivery Policy

We may update this Delivery Policy from time to time. We will post any changes on our website and, if the changes are significant, we will provide a more prominent notice. Your continued use of our website after any changes constitutes your acceptance of the updated Delivery Policy.

Contact Us

If you have any questions about this Delivery Policy, please contact us at:

Highrapic
Street: Po Box 5095
Avalon, Iowa
Phone number: (310) 510-1730
Email: [email protected]
Website: highrapic.net