HighRapic Privacy Policy

Effective Date: December 6, 2024

At HighRapic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website highrapic.net and purchase products. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information from our users, which can be grouped into two categories:

1.1 Personal Information

Personal information is any data that can be used to identify you, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card number, PayPal account)
  • Account login details (if you create an account with us)

This information is collected when you:

  • Create an account on our website
  • Place an order or make a purchase
  • Sign up for our newsletter or promotions
  • Contact us for customer support
  • Subscribe to our marketing communications

1.2 Non-Personal Information

Non-personal information includes data that cannot be used to identify you, such as:

  • Browser type
  • Device type
  • IP address
  • Geographical location
  • Browsing behavior (pages viewed, time spent on our site, etc.)

This information is collected through cookies, web analytics, and tracking technologies to improve our website’s functionality and your user experience.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

2.1 To Process Orders

We use your personal and payment information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping notifications, and invoices
  • Communicate with you about the status of your order or resolve issues related to your purchase

2.2 To Improve Our Services

We use non-personal information to:

  • Analyze website traffic and usage to improve the functionality and user experience of our site
  • Understand how users interact with our website and identify areas for improvement
  • Conduct market research to better tailor our offerings to your preferences

2.3 To Communicate with You

We may use your personal information to:

  • Send you promotional emails, special offers, and updates about new products or services
  • Respond to your customer support inquiries or feedback
  • Provide customer service and assist with any issues you may encounter

You may opt-out of promotional emails at any time by clicking the unsubscribe link provided in the email.

3. How We Protect Your Information

At HighRapic, we take data security seriously. We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: All sensitive information, including payment details, is transmitted through secure SSL (Secure Sockets Layer) encryption technology.
  • Access Controls: We limit access to personal information to authorized personnel only.
  • Firewalls: We use firewalls and secure servers to protect your data from unauthorized access.

While we take reasonable measures to protect your personal information, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

4.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and improving our services. These third parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.

4.2 Legal Compliance

We may disclose your personal information if required by law, regulation, or legal process (such as a subpoena) or if we believe such action is necessary to protect the rights, property, or safety of HighRapic, our customers, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your usage of our website. Cookies are small data files stored on your device that help us recognize you when you return to our site and improve your browsing experience.

5.1 Types of Cookies We Use

  • Essential Cookies: These are necessary for the operation of our website and to complete transactions.
  • Performance Cookies: These cookies help us analyze website traffic and improve the functionality of the site.
  • Functional Cookies: These cookies allow us to remember your preferences and settings (e.g., language or region) to personalize your experience.
  • Targeting/Advertising Cookies: These cookies track your browsing activity across websites to display personalized ads that are relevant to you.

5.2 Managing Cookies

You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by HighRapic. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

8. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

8.1 Access to Information

You may request access to the personal information we hold about you by contacting us at info@highrapic.net. We will respond to your request within a reasonable timeframe.

8.2 Correcting or Updating Information

If any of the personal information we hold about you is inaccurate or incomplete, you may request that we update or correct it.

8.3 Deleting Information

You have the right to request that we delete your personal information, subject to certain exceptions, such as compliance with legal obligations or the need to retain certain data for business purposes.

8.4 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions provided in each email. You may also contact us directly at info@highrapic.net to request removal from our marketing list.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, along with the updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

HighRapic
Street: Po Box 5095 Avalon, Iowa
Phone: (310) 510-1730
Email: info@highrapic.net
Website: highrapic.net